Most helpful review

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Verified Reviewer
New Reviewer

Voucher problem

Buyagift - Voucher problem
Buyagift - Voucher problem
Good afternoon I purchased an experience my voucher reference is one 077 6262 RLD 2500 **** pin code 531121 Ive been trying to book my experience for two people since September and have been very unsuccessful Ive spoken to a lady on switchboard named Angela today and...
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ID
#4082939 Review #4082939 is a subjective opinion of poster.
Location
Waltham Cross, Hertfordshire

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Verified Reviewer

My voucher

Buyagift - My voucher
Buyagift - My voucher
Bought a gift my daughter passed away weve only come across payment for voucher no voucher received trying to contact seller to exchange non received voucher

User's recommendation: Customer care disgusting.

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ID
#4197061 Review #4197061 is a subjective opinion of poster.
Location
Waycross, Georgia
Cons
  • Customer care awful
Loss
$82
Preferred solution
To exchange voucher

Querie

the hotel are cancelling my spa day as restaurant isnt open that day now but i have had to now extend my voucher and pay £20 so that i may rebook as this is not my fault i dont see why i have had to pay the £20.I am Not happy and there is no way to speak to a person in the phone at Buyagift.
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ID
#4189715 Review #4189715 is a subjective opinion of poster.
Location
Stockton-On-Tees, Stockton-On-Tees

What vouchers are not used

I have many vouchers how can I see what ones are still available to use could I have a copy of all still available vouchers please
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ID
#4167948 Review #4167948 is a subjective opinion of poster.
Preferred solution
Could you email me a list please r.foulser@btinternet.com

One email on tuesday asking for details still nothing received can't get through to customer services

Have not received any confirmation or eticket after contacting you received an email asking for details but that was Tues have heard nothing since and have been unable to contact them by phone or live chat
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ID
#4166347 Review #4166347 is a subjective opinion of poster.
Location
Figeac, Lot

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Verified Reviewer

No confirmation or receipt or evoucher received

Still have not received anything although had an email from Carson asking for details which I sent over 24 hours ago still nothing although the money has been taken from my bank.
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ID
#4164927 Review #4164927 is a subjective opinion of poster.
Location
Figeac, Lot

Saying my voucher run out but I extended it

Got a buy a gift off my son but because of covid it was not used, it had a 2 year expiry date on, so I extended it, came to use it this week and said it had expired, but I thought I had extended it for another 2 years, what do I do?
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ID
#4163328 Review #4163328 is a subjective opinion of poster.
Location
Alcobendas, Madrid

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Verified Reviewer

Cant do the booking date that i choose

We have booked a date for the Shard for 24/11/22 Booking ref TPX133047****0606 Voucher 1189****-TPX1330**** Because of illnes we need to cancel that booking date and re-book before the end date 27th July 2023 So sorry to have to ask Yours Ken Stevens
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ID
#4160385 Review #4160385 is a subjective opinion of poster.
Preferred solution
Change date

Cannot contact anyone at Buyagift regarding my voucher

Good afternoon, I have been trying to get hold of someone from your company as I cannot find any connection to the live chat or a telephone number. My voucher was extended until 16.10.2022 but I missed the deadline as I was poorly for a couple of weeks, then my house was burgled so my attention was taking away from this. Could I extend or use my voucher please still? Voucher Number - 1194****-BUY1139**** If someone could come back to me as soon as possible on this it would be appreciated. Kind regards Joy Harrison

User's recommendation: With using Pissed Consumer, I managed to get a response the next day and my voucher was extended, thank you.

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ID
#4156300 Review #4156300 is a subjective opinion of poster.
Location
Tamworth, Staffordshire

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